Making Your Agency More Nimble, More Responsive (Part One)
The ever increasing pace of disruptive technological change – cliché and reality – has challenged agencies for years now. Add in the global pandemic and shifting work models, and there is a new spotlight on the need to adapt to these forces.
Often mislabeled as “Agile,” it’s really more about being “nimble” and “adaptive” – the processes and skills to scale your operations more effectively. In this two-part session, Jack will outline a set of key factors and new best practices applied by those agencies who’ve most effectively evolved their operational machines. A self-evaluation tool will be provided, to help immediately begin applying the key concepts.
Five Key Transformation Levers
– Reducing size-driven complexity/chaos
– Improving understanding and alignment
– Reducing interruptive noise and thrashing
– Taming hierarchy and dominance
– Implementing a self-managed team process